[prev] [thread] [next] [lurker] [Date index for 2004/08/19]
2 recent hates which drive me mad... Nationwide cash machines: Enter pin, then press "Enter"... ...[Gah! You *know* it's 4 digits. why the extra button-press?] ...Cash with no receipt... ...choose amount... ..."Please wait while your bank processes your request"... ..."Sorry, temporarily unable to dispense cash"... ..."Would you like another service?"... AAAAGH. I've just spent 2 minutes going all the way through the system, to find out there are no notes in the machine. Could you not, possibly, detect that you've run out and disable the cash options, and maybe display a message telling me there's no cash *before I put my card in*? Evidently not, because full-screen adverts for your mortgages are more important, obviously. Barclays Cash Machines: Enter pin... ..."would you like to see your balance?" [No] ...choose the "Cash" option... ...choose amount... ..."would you like a receipt?" [No] ...Finally get cash Okay, it's only 2 extra button presses, but surely you could credit me with enough intelligence to choose those options the few times I want them? Apparently not. <sigh>
Generated at 15:00 on 24 Aug 2004 by mariachi 0.52