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On 2005-03-24 at 14:33 -0500, Phil!Gregory wrote:
> A while back I tried to create a web account for Verizon. They set some
> complexity minimums--at least six characters, at least one digit--so,
> given that, and because it was for my phone account and involves at least
> semi-access to financial information, I tried to put a decent password
> in. It failed. Apparently, they have complexity *maximums*, too; only
> alphanumeric characters are allowed. Hate.
I'm in the process of setting up a Vodafone NL account. The only thing
keeping me from snarling in frustration and hate is knowing that it's
not the worst, since people have posted worse site crap here. But still,
AAARRGGHHH!!!
What kind of complete arse-hat codes a Security Question with a limited
selection of questions, including "In welke stad ben je geboren?" ("In
which town were you born?") but rejects the answer for not meeting
complexity requirements?? And how the frigging hell does this get
through corporate sanity-checking, since it's the first introduction new
customers have? Surely there's _someone_ double-checking this stuff
first?
But no, apparently it is Wrong to be born in a town with only four
letters in the name.
According to Vodafone, everyone must be born in a town with between 5
and 32 characters, consisting of letters and numbers!
I can see it now, Vodafone's boss saying, "I'm sorry Mr Livingstone, but
you're going to have to rename your city. Henceforth, please call it
L0nd0n. Look, we're reasonable people, here's a bunch of cash to help
pay for the tube."
Oh, and no it's not just a generic template routine for checking
security fields, since the red text explaining why I'm so stupid with my
security answers is explicitly mentioning the security question.
Someone deliberately set it up like this. Shooting the idiot programmer
could only be good for the gene pool.
"Het antwoord op de unieke vraag moet tusen de 5 en 32 tekens zijn en
uitsluitend letters en cijfers bevatten"
--
P: Well, what do we have as a diagnostic tool?
J: Customers
There's stuff above here
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