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On Sat, Apr 16, 2005 at 04:13:54PM +0000, Smylers wrote: > > I also wasn't impressed that when listing possible holidays all the > available actions are listed with 2-digit codes, but require pressing > Enter after them anyway -- so simply paging through the list involves > typing 5 0 Enter 5 0 Enter 5 0 Enter ... I'm really curious as to what system they're using. Did you happen to ask? > I say "destinations the travel agent person has chosen to look at" > because that's what the software insists on: performing searches for > holidays at a named place. So she has to guess places that might be > appropriate for us and try out our criteria -- which are now _too_ > constraining for any particular destination! Apparently it doesn't > matter how restrictive our constraints are -- if we don't know where we > want to go, then the software won't let us at the information it's > hiding in the database. I've never seen software used by agents that work without a destination, despite having spent my entire life in and around the industry. On the other hand, I've understood how they design this stuff less and less as I learn more and more about computers. :-/ I've used travel computers since there were such things, and the basic setup hasn't changed much - and we're talking close to 35 years, here. Of course, a *good* travel agent should be able to figure out where you should be going. Then again, if I assume correctly that you're in the UK, the travel agents there, not to put too fine a point on it, suck. My mom's got clients that have used us for years because they couldn't find a decent agent on that side of the atlantic. dha -- David H. Adler - <dha@xxxxx.xxx> - http://www.panix.com/~dha/ Sturgeon's Law: 90% of everything is crap. Cassell's Corollary: Sturgeon would have upped that number if he'd seen the Internet.
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