Re: Cash Machine interfaces

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From: Daniel Pittman
Subject: Re: Cash Machine interfaces
Date: 14:34 on 19 Aug 2004
On 19 Aug 2004, Ann Barcomb wrote:
> Peter wrote:
>
>> My ATM hate goes out to ATMs with touch screens and no "Did you really
>> mean to hit the maximum-withdrawal button or was the screen just
>> misaligned" check before dispensing enough cash to make an outstanding
>> check bounce. There's a boatload of hatefulness in those things that's
>> far worse than just having to hit one extra key.
>
> I do wonder why they don't align them well.  Even without the touch
> screen, with buttons on the side, they usually don't match the screen
> exactly, and you need to start counting from the top or the bottom to
> figure out which option you really want.

You don't want to know the sort of paperwork hate that you generate when
you work trying to change anything unimportant in a bank, let alone
being permitted to touch anything that handles money...

Working on non-money facing projects was enough pain, and talking to the
people who do security policy for those places is exciting, if you like
that sort of thing. :)

    Daniel
-- 
Most of the luxuries and many of the so-called comforts of life, are not only
not indispensable, but positive hindrances to the elevation of mankind.
        -- Henry David Thoreau, _Walden_, "Economy" [1854]
There's stuff above here

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