Fancy coffee machines

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From: David Cantrell
Subject: Fancy coffee machines
Date: 11:46 on 09 Jul 2004
Here at $new_work we have a very fancy drinks machine.  Unfortunately
it's so fancy that it gets in the way of my coffee fix.

Normally, a drinks machine would have a list of all the possible drinks
on the front, with two digit codes.  Hit two digits and get a coffee.
This one, however, has menus of options.  I have to hit 6 for
"speciality coffees" then get another menu.  Hit 6 again for
"espresso"*.  Then 2 for "double espresso".  Then 1 for "no sugar".  At
this point there are no further options, but I still have to hit "start"
for it to spit out my drink.  Five button presses instead of two.
Sometimes, I'll hit 6 ... 6 ... 2 ... 1 only to be told that it's run out
of cups.  Grrr.

Even all of that I could live with, cos I'm sure the menus won't change
that often and I can remember 6621start easily.  But I have to pause
between button presses for the menu to re-draw, and it re-draws SLOWLY.
The fancy graphics-capable display appears to build up each character a
pixel at a time, and the list of pixels to light up feels like it's
being sent over a piece of damp string.  I bet it's just a serial port
running at 4800 baud at the most.

So here we have bad interface design (menus, ugh); bad software (only
telling me at the end that it can't dispense my drink, and not listening
to the keypad when redrawing); bad hardware; AND it makes crap coffee.

Truly this is hateful.

* - never mind that these bear no resemblance to espresso, it's the
caffeine that counts

-- 
David Cantrell |  Reprobate  | http://www.cantrell.org.uk/david

       Liver with fava beans and a nice chianti is
       less appealing if the donor has cirrhosis
          -- after Coyu, in soc.history.what-if

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