Automated phone menus (was: Fancy coffee machines)

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From: Ann Barcomb
Subject: Automated phone menus (was: Fancy coffee machines)
Date: 11:56 on 09 Jul 2004
On Fri, 9 Jul 2004, David Cantrell wrote:

[...]
> Even all of that I could live with, cos I'm sure the menus won't change
> that often and I can remember 6621start easily.  But I have to pause
> between button presses for the menu to re-draw, and it re-draws SLOWLY.
> The fancy graphics-capable display appears to build up each character a
> pixel at a time, and the list of pixels to light up feels like it's
> being sent over a piece of damp string.  I bet it's just a serial port
> running at 4800 baud at the most.

I've been calling the phone company a lot because of problems with my
ADSL since I moved.  Their phone menu has the same annoying trait.  First,
it tells me that it costs me 10 cents a minute, then it gives me the menu.
Then another menu.  Then another menu.

I know the numbers I need (1,1,1), but it won't accept input until it
has told me the cost.  I _know_ the cost, that's part of why I want
to hurry up!  For each successive menu, I have to wait until it has at
least described the first option before it will accept my input.

- Ann

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