Re: Cash Machine interfaces

[prev] [thread] [next] [lurker] [Date index for 2004/08/19]

From: Ann Barcomb
Subject: Re: Cash Machine interfaces
Date: 12:57 on 19 Aug 2004
ABN Amro:

Initial choices are: 'see your balance' and 'withdraw'

If you opt to see your balance, your card will be ejected right away
if the balance isn't sufficient for a withdraw.  Sometimes this is done
so quickly you cannot even read what the balance is.

If you select withdraw, your card is ejected at the end of the transaction.
If you want to both withdraw and get money, you must check your balance
first.  Although it makes sense that you don't have to do anything special
to get your card back, why not display the new balance while the money is
being counted?

Also, if you have a credit card you can select your language.  If you have
a bank card you can't.  I understand that it is an extra step for most people
to select the language, but they also can't tie your bank card to a different
language option (or to the select language menu) if you make the request
in the bank.

- Ann

Generated at 15:00 on 24 Aug 2004 by mariachi 0.52