Re: Banking on Stupidity

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From: Nicholas Clark
Subject: Re: Banking on Stupidity
Date: 10:16 on 21 Dec 2006
On Thu, Dec 21, 2006 at 10:59:03AM +0100, Rafael Garcia-Suarez wrote:
> On 21/12/06, Robert Rothenberg wrote:
> >There there is having to enter passwords with the graphical keyboard that
> >uses javascript: the security value of that is debatable, but the interface
> >is hateful.
> 
> Especially when you have some kind of CPU-hungry flash animation
> keeping being displayed by firefox on top of the javascript interface.
> But it seems that my bank has fixed that a few weeks ago...

I don't deal with my bank online. I have no idea what hate they have there,
but for the odd times that a cash machine doesn't cut it, I'll use the
counter service and avoid them increasing their profits by reducing their
service to automated systems.

Meanwhile I'll just hate cash machine software for using an extra screen to
ask "would you like a receipt with that" when it had space on the previous
menu to split an option into two, one "with" and one "without"
And extra screens at the front of the sequence that ask "would you like a
free balance enquiry?"
And any cash machine showing a windows dialogue box.

Nicholas Clark
There's stuff above here

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